Customer Testimonials
A great buying experience overall and Chris was great to work with there. Ended up in a 2026 Crosstrek Premium.
Very disappointed, they have slimy salesmen who don't care about the law. Take your business literally anywhere else if you can.
Since Tamaron took over from the last dealer, everything is so much improved. I deal with Brittany White and it feels like she takes a particular interest in my needs. The dealership is well maintained from the offices, showrooms and the workshop. I always know my car and I will be well taken care of.
Professional and timely. I feel confident when the car leaves this dealership. Keep up the good work.
Great service department, keeps me well informed of what is going on. The waiting area is very comfortable.
Salesperson was excellent until I came in to finalize sale. Then the price was raised $2,000 and I was charged $500 for a car on lot. I was not provided basic warranty information or total cost of each extended warranty. Drivers license office and loan office was given inaccurate information on cost of car. To this day over a month after sale, this has not been corrected.
Great staff everyone was friendly. The best car buying experience ever! I love my first Suburu!
Very helpful in finding the right car for me. Going from the salesman to finance was quick and easy. 10/10.
Outstanding customer service both at the dealership and the follow-up after the purchase. Dylan, Jacob and Alyssa made me feel as if I was part of the family.
Just purchased a vehicle from them yesterday and couldn't be more pleased. Mary, our sales person was great, as were the manager Dylan and finance guy Mark. My credit is bad, and they worked for hours to get me the vehicle I wanted at a monthly note I could afford.
The service department and dealership on the whole is much improved over Mobile Subaru. I did experience a frustrating problem after having the very expensive 30K mile service performed on my 2018 Forester, the next day the low windshield washer fluid level indicator illuminated. The fluid level had apparently not been checked, and certainly not refilled. This item is one of the listed items charged for on the service package. attention to detail, along with professionalism is valuable for customer satisfaction.
Super Service and Knowledge. Jim Deneen was very thorough and helpful. This was an excellent buying experience.
The service writer was very nice. She gave me some of the same about repairs as I receive at my last oil change. I wonder if she got correct information from the repair person.
There were really friendly, an helped answered with any questions I have. Gave me a good deal on my Crosstrek.
Very friendly, helpful. Took all necessary time to show us their inventory and options available. Our second Subaru!
After speaking to Hunter on the phone, We drive from Pensacola Florida to see the used car selection he had suggested to fit our daughters needs. As a college student in Tennessee, safety and reliability were our biggest concerns. Subaru Outback speaks for itself and I will speak for Hunter, our sales associate. Of all the car buying experiences we have had this was by far the easiest and most pleasant experience. Hunter has a personality and tone about him that is any but a “used car salesman”. I am a person that rarely used social media, email, or internet ... Read More DealerRater - Apr 2, 2024
Great service as usual! I have used their service for each Subaru I have had!! I love my Subaru!!
I am compelled to share my honest feedback after experiencing multiple disappointments with Tameron Subaru.
During my first encounter, I brought in my Legacy for its 6000-mile service. Specifically, I requested to check a negative camber adjustment on the rear tires. However, the technician mentioned rear wheels are as per design and performed a 4-wheel alignment which resulted in my steering wheel being noticeably tilted towards the left. After raising the concern with the advisor, they rectified the alignment, though it was an inconvenience to have it corrected.
Subsequently, during the third 18000-mile service, which solely entailed an oil and ... Read More DealerRater - Mar 3, 2024
Have only used the dealership for car maintenance. No issues with the service. The wait was average.
Excellent product and excellent service. Everthing is very comfortable and clean when you go in.
Returned for service & very pleased after Tameron took over. Happily Very please after previous experience. Feel good to have my business appreciated like it was when purchased with Koby
1 in 1000 chance of a problem and my car had it. Tyler GM and Hayley SM, Chris sales, Michael G FM and handled the problem and made me feel comfortable getting my New Subaru. They went above and beyond and cared. Im grateful and will be a lifetime Tameron Subaru owner 🫶Thank you!
Great cars great dealership would recommend to anyone looking for a good used or new car...top notch service.
Took my new car in for service and Service Dept was great. The service writer Tyler Speights listened to my issues and desired services and was very understanding of my time and my car. Had a tire problem and they checked it out too while in for standard service (oil/filter change and tire rotation and… fluid checks/top off). I left it at the dealer and it was ready to pick up in about and hour and a half. The Tameron service department is excellent and trustworthy. Mr Speights made sure that my car was ready to go before ... Read More DealerRater - Feb 5, 2024
Wonderful experience— beyond all expectations. Got me up to speed with all the new technology after replacing my 11 year old Crosstrek with a new 2024 Crosstrek. Couldn’t be happier.
Mary was real easy to deal with very knowledgeable on her product. Alyssa very easy to work with showed me all the bells and whistles on are Outback. Thanks to all your staff was a great experience. Will recommend to my friends.
Amazing staff and excellent service. Dylan was the best and made the process so smooth! Will definitely be back!
So happy we found our vehicle at Tameron Subaru. The staff treated us very nice. Will definitely recommend!
They went above and beyond to ensure the whole process went smoothly and they worked with us to get the cost down and the car under warranty.
My salesman, Jacob, was awesome! He spent time going over the vehicle in detail and went above and beyond helping me choose the best vehicle for my lifestyle, as well as the best deal for me. He never made me feel as if he had to get to another customer. The entire team from the sales to the service department are friendly and professional. Highly recommend!
Staff is awesome and friendly. They treated me very well and helped me close the deal that day. Really great experience and you can tell they care about their customers. Grateful to my coworker for introducing me to them and sharing her experience.
The dealership is under new management and definitely headed in the right direction. Hayley, the service manager, and her team are terrific!
We were very impressed with the service and treatment we received at the dealership for our purchase of the Subaru Forester Sport.
I have bought cars, from the original Subaru dealer in Mobile. They made you feel valued. The dealership that bought it from them sucked. Then Tameron bought the dealership, I bought a used Forester, the check engine light came on pretty much after leaving the lot. They provided a loaner, repaired the immediate issues. The management and staff are always pleasant. They have returned to valuing the customer and business. Reminds of why I was loyal to the original owner. I get friendly and quality service. If I have a question it is answered.
Service department was very attentive and serviced car well within promised time. I recommend this dealership for car maintenance.
They worked very hard helping me with my new purchase. They did everything I asked for when buying my new car.
Title: Exceptional Car Buying Experience at Tameron Subaru, Thanks to J'Vonte and Jim
Introduction:
I recently had the pleasure of purchasing a new car from Tameron Subaru, and I am thrilled to share my outstanding experience. Both J'Vonte and Jim played crucial roles in ensuring a smooth and hassle-free process. From J'Vonte's exceptional negotiation skills to Jim's ability to secure an excellent aftermarket warranty and price, Tameron Subaru exceeded my expectations in every way.
Efficient Negotiation Process:
J'Vonte's expertise and dedication to customer satisfaction made the negotiation process a breeze. From the moment ... Read More DealerRater - Jul 29, 2023
From start to finish, the personnel at this dealership are amazing. The Customer Service manager, Elly Clark, was my first phone contact. I explained what was going on the my son, and his totaled car. I expressed interest in a 2024 Legacy Limited that was on their lot, and that I needed a good price. She immediately went to the General Sales Manager, Tyler Otis, and came up with an agreeable price for this car. Elly, then directed me to Product Specialist Chris Agent. He gathered information and accepted some earnest money to hold the car. Today, my son arrived at ... Read More DealerRater - Jul 15, 2023
I am very sad that, I bought a car (2020 Outback) from Tameron Subaru. When I bought the car the manager behaved nicely and sounded like he cared about a customer.
Today I report some issues about the car and the way manager behaved with me is unprofessional and racist. He belittled me in every possible way and treating me like a minor. He also cut the call as he is interested to listen to my problems with the car he sold.
I want to inform Subaru on this matter and want to see some action taken on him. Besides, I ... Read More DealerRater - Jun 20, 2023
I was so pleased with the service I received at Tameron Subaru. What a breath of fresh air. I had been very unpleased with the Subaru location here in Mobile for several years. So much so that I purchased my last Subaru from Caravan. Thank goodness Tameron bought the former Subaru of Mobile formerly Koby Subaru. Tameron's service department is top notch and when it comes time for me to get a new subaru I will be able to do so locally. Also Desiree Thing, the woman I dealt with in the service department was so helpful and knowledgeable. ... Read More DealerRater - Jun 13, 2023
I purchased a new Ascent through Subaru of Mobile. The next week Tameron took ownership. I’ve had a seemingly simple issue not uncommon to this vehicle. After four visits to service, it’s still not fixed. They refuse to provide keys until you’ve signed paperwork, but refuse to provide copies or an explanation of what is to be signed. The service manager assisted me at my third visit and was incredibly kind. The man who met me for my second and fourth visits was cold, rude, and altogether unhelpful. I drove an hour to get to this location ... Read More DealerRater - Jun 6, 2023
Anna at Tameron Subaru was helpful and pleasant this morning! She assisted with my 2023 Forester Sport’s Apple Car Play.
Bought my car Jun ‘21 from Koby, only to learn a few days later than it was becoming Subaru of Mobile. Long story short, gave up trying to communicate with the latter. When exactly did Tameron take ownership of S of Mobile? I’d like to know so I can determine if the poor reviews concern the prior owner or if the poor service and practices have continued under Tameron. Thank you.
BEWARE - CAUTION - WARNING!!!
This dealership will not honor their commitment to provide free oil changes for life that was promised to entice us to buy a Subaru Ascent from them.
I have given them ample opportunity to make amends and they will not honor their commitment.
I CONSIDER THEM TO BE DISHONEST, DECEITFUL AND DEALERSHIP TO AVOID.
BEWARE-CAUTION-WARNING!!!
After this review, you will probably see a self serving response from the dealership asking me to call their general manager to discuss this matter. They have done that before, but they have not honored their commitment. It was a ... Read More DealerRater - Mar 20, 2023
As with others, I was going to buy an Outback and when I saw the worksheet, 3k of dealer add-ons. Nope, it was more cost effective to go to Slidell (for me) but for others, Pensacola may be the way to go.
I was ready to buy a new Forester from this dealership, but when we sat down to work out the final total they added an extra $3k hidden costs (not shown anywhere on the MSRP or discussed previously by the salesman). This is in addition to the very high $899 doc fees they charge. Very deceptive, walk away.
Worst place ever. The staff will lie and try to hide their fees. They try to pressure you to buy. I like how many of these other reviews say," I love the free oil changes," well if you look at the fees..... you pay for all your oil changes up front for 15 years. How many people keep a vehicle for 15 years much less keep taking it to them for an oil change. These people are crooks.
Buyer beware. The salespeople and managers lie about fees and are deceitful. I will never do business with this dealership.
At closing on a vehicle. They would not explain the $3500 in fees... my loan officer from my bank showed me all of the add-ons that I never asked for or wanted. I tried to negotiate to take off the add-one such as the $1700 lifetime oil changes because I would not drive the distance to use them. They would not take that fee off. Along with other extras I didn't want.
They lied about the fees and are not good ... Read More DealerRater - Jan 7, 2023
Terrible lack of customer service and failure to honor promises made to entice us to purchase a new Ascent from their dealership. This dealership has the feeling of contrived dishonesty and deceit. I will not buy another vehicle from them. Fair warning to avoid this dealership.
Since new ownership, service employees are rude. They don't return calls to give updates on vehicle that's been in the service dept for a straight 2 weeks and off and on for 2 months. Never see the same face. Three of the times the service dept "fixed" the wrong thing and had to take it back so not even sure that they know what their doing. Very disapointed in my subaru that's 2 years old and this dealership.
Koby Subaru was excellent! Subaru of Mobile is awful. Horrible service. Things not checked. Fluids not filled. Battery died eight days after I had my car serviced. Battery cable is covered with corrosion. Returned to the dealer, said they fixed it. Got home and still had no Freon added, wiper fluid, what else did they not do? Very difficult to reach you after your car has been serviced by them. Unfortunately, is the closest dealership to me. I feel like I lost trust in an old friend. Very discouraging.
The service and the dealership in general wS great before the current regime. Poor service, cant answer simple questions, sometimes outright rude. Never see the same face. Love my Outback will buy next one in Pensacola or elsewhere.
Horrible service. I was told my lifetime oil changes that I was promised when I purchased the car was no longer valid. They won't answer the phones or return calls when you leave messages. This dealership has went down hill. I'll drive to pensacola when I need service from Subaru. Will never do business with Subaru of mobile.
If I could give a zero I would. Service has had my car a month and NO ONE.l especially Brittany will not return a call. I emailed the GM for a status but he has zero clue what is going on in the dealership. He is condensending and does not even attempt to try to explain or find the problem. This dealership is a joke
My husband and I went to Subaru of Mobile with a specific SUV in mind. Our salesman was. Mr. McFadden, he was very nice, & helpful through the whole process of purchasing our new vehicle. Would greatly recommend using Subaru of Mobile, & ask for Mr. McFadden.
Website is misleading. Requested a rental car for my service . Stated 40$ a day . When I get there it’s 65$ a day and they stated they really don’t have cars for rental service . That’s fine but update your website . Now I’m stuck at dealership for hours when I had plans while car was in service . Also, I selected full detail since it was an option on website. Of course they don’t do that either. I mean why else can I expect from this service ? Pay for premium service and drive 45 minutes here to get subpar service. Didn’... Read More DealerRater - Feb 21, 2022
We drove from Missouri to look at new Subarus and this was the first place we stopped. The young salesman Skylar greeted us and showed us what was available and we drove away happy with our new Forester. Everyone was very friendly and helpful. We would come back!! Thank you!
I connected with Subaru of Mobile in late September. The salesperson was polite, transparent, and extremely responsive. We finalized a deal at the end of the month for a car in transit. I flew down mid-Oct (WI -> AL), and did all the paperwork. Went smoothly. Again the salesman was very professional. Finance was fine, though I did not appreciate my friends at my local Subaru Dealership being questioned, but I let it go. Here is why I only gave two stars. Alabama issues 20-day temp plates. I received my temp plate on Oct 20, so the plate expired on 11/10.
... Read More DealerRater - Dec 13, 2021
The worst dealership I ever bay from, from manager to sales men to finance manager, will till you how important are you to them and you wii have a life time warranty on your car, till you sign and pay after that they dont want to answer any of your calls or send you your legal regestration
I've been trying to purchase a vehicle from these clown for the last 2 months.I have an 800'credit score and offered them 4000 down on a 19,000 vehicle...they ran hard credit checks on me twice and insisted on 10,000 down...they wanted to fly me up,there and drive the car home 650 miles..I went to my bank and was approved for the full amount of the car with no money down...this is when I told Koby they could kick rocks,...
Excellent service both in buying and service. Very helpful and quick. Seemed very honest. Waiting area good. Had the car I wanted. Closing area good and quick.
Worked with Cameron after putting an inquiry on a used Subaru. Drove all the way from the Panhandle to take a look at it. Came in with a challenging trade situation (recent damage and negative equity), never felt like the team wasn't working on getting me in a Subaru.
After working through a couple used options, Cameron came back with a great deal on a NEW Outback. I went from looking at a 3 year old, 80K mile used car to a brand new 2019 Outback. The deal was exactly what I wanted with the finance team offering great term options ... Read More DealerRater - Dec 29, 2018
I was pushed into being sold a 2017 MITSUBISHI OUTLANDER Sport. This is the absolute worst vehicle I have ever driven. Its made with the cheapest material I have ever seen. And loaded with a bunch of irrelevant sale points. It is a $5000 vehicle with decked out with touch screen stereo garbage.
Before all paperwork was completed. They had rushed the sale along since it was closing time. I returned to within 48hrs with my complaints & was made to feel dishonest & it was suggested that "I had found a better deal."
With that, along witg talk of ... Read More DealerRater - Jun 14, 2018
Ronny Smith was instrumental in making our experience purchasing an Outback Subaru easy and enjoyable. Ronny was knowledgeable and represented Koby Subaru with much credibility and distinction. We look forward to working with Ronny in the future.
Bought our first Subaru. Abby green-Catrett was knowledgeable, straight forward and listen to our needs. Great since of humor and made us feel right at home. The financial manger was very thorough and explained our charges line by line and even caught an error that was in our favor. He was honest and professional. Very friendly and introduced himself but I cannot recall his name unfortunately. Mr Koby introduced himself and made us feel welcome.
No complaints and was surprised by the ease of transaction and the services offered by the dealership to help us maintain our vehicle. Love that ... Read More DealerRater - Dec 10, 2017
Abby helped me purchase a brand new Subaru, and she was great! Very helpful and made the process easy! Finance was quick and they walked me through everything
After getting into a car accident, I had no idea what car I wanted to get next. As soon as I step into the car dealership, I was greeted immediately. Mrs. Abby help me find my dream car! I love my Nissan Juke! She was so attentive and very informative!
Had a not so good experience at a local dealership in Pensacola when my wife bought her first Subaru so I tried Koby's after looking on line. The salesperson, Mary Barras, was great and patient. I got my 2018 Outback cheaper than my wife's high end Forester and yet my Outback had more and better stuff and was newer. I also got a better warranty and other items that my wife did not get with hers. Shop Koby's in Mobile, not Subaru in Pensacola.
We are satisfied customers and recommend Koby Subaru. Mary, Ronny, and Derrick made the dreaded car-buying chore as painless as possible. We love our new Subaru Outback
Ronny, the salesperson, and Derrick, the financial closer, were superb in their work. Everything was ready to go and I spent a minimum of time in the dealership which is exactly what I wanted. The entire purchase was done expertly on line. Completely satisfied!
I used to hate buying a car, but this is my second time buying from Koby Subaru, and I’ll never buy a car from anyone else. Abby was so helpful—answering all our questions, bringing up things we hadn’t thought of, and just being a pleasure to work with. The financing guy was very nice and helpful too. We live this dealership!
Currently purchased our 4th Subaru from Koby. A great car, Subaru, definitely deserves a great dealership. Always a positive experience. Obviously being a loyal customer, we feel we have consistently been treated with respect and fairly no matter whether it was purchasing a Subaru or bringing one in for service. Koby's motto is, "It's all about you!" Denton Stanley, Danny Charpie, and Natalie Brown exemplify those words by putting them into action. The atmosphere of the dealership is one of friendliness and efficiency. Everyone who works there comes across as "wanting" to be there, ... Read More DealerRater - Oct 3, 2017
I purchased a my first Subaru (Outback) in January 2017 and have been very happy with my car. I have been in for one oil change, and since I live out of town Angie in the service department made it very easy for me to come over and get some errands done while I waited on my vehicle. I bought my car from Richard and he followed up very thoroughly asking if I had anymore questions about my vehicle, ensuring that I got everything I needed. So far I have had a great experience, and realize that I should have bought ... Read More DealerRater - Jun 7, 2017
We we interested in looking at Subaru Foresters and Outbacks. At the time of our visit, the inventory was a little limited. Joey spent half a day with us looking in ordered inventory and searching other dealers to find the car we wanted. They did a great job, financing was quick and easy and the sit down and introduction to our cars feature with the representative was very unexpected. They synced all of our phones to the vehicle and really helped us understand these features. This is our first vehicle purchase in nearly a decade and I do not remember ... Read More DealerRater - Oct 26, 2016
My brand new 2015 WRX (purchased at Koby) started to make really bad rattling noises after 2 months of owning it. I thought it was a speaker crackling so I asked to have it replaced. Keith Skipper assured me the speaker was replaced. The same noise persisted and now a new noise was rattling in the door. I returned to Koby to have it fix. Keith told me everything had been fixed. Unfortunately for him, I spoke with the technician who worked on my vehicle. The technician told me the repairs weren't done and Keith had lied about the repairs. When ... Read More DealerRater - Feb 12, 2016
Daniel sold me a used car for an agreed price, then changed his mind. After much time he could not live with what he quoted . Shop else where.
My family and I recently purchased a new 2015 Mitsubishi Lancer at this dealership. The process was extremely easy thanks to the helpful staff. They were very kind and patient as we worked out the details on the purchase, even staying a little after hours to make sure everything was in order (and for me to debate between two different car colors.)
The dealership itself was very tidy and clean with an air of professionalism. Their website was also easy to navigate to locate specific information about the cars I was interested in, and when I made an inquiry about one ... Read More DealerRater - Oct 11, 2015
Adrian was very helpful, personable and quick with getting me in the car I picked out for myself. I was a little disappointed that there was no owner's manual and that it wasn't offered as something the dealership would obtain for me since I expressed that I obviously really wanted one. The only thing offered was for me to go to a link and print out 60+ pages or to buy one from eBay for like $40. Although I can go online and print it, it's nice having the actual manual in your vehicle, especially since I bought a ... Read More DealerRater - Aug 31, 2015
We bought a used Mercedes from Koby ; it required $500-$1000 monthly repairs. The service staff was helpful with each visit. When we spoke with Mr. Koby about the continual expense or repair, he stated,"You should have bought a better model." We were shocked at his response and never went back.
My daughter bought a car from Derrick at Koby. Everything was great and then we received a call from Derrick claiming he didn't know the car had a salvage title when he sold it to us. They agreed to let her get a different car or to reduce the price of the car. After talking with her she decided to keep the car she had and take a 500.00 reduction on the car. Koby sent the paperwork to Florida so we could register the car. After 4 attempts and Koby's repeatedly sending the paperwork to the WRONG place in Florida ... Read More DealerRater - Jul 27, 2015
Everything went great, all the sales representives were very nice an very patient with me. An the car is awesome it has all the needs that I need an then some. Thanks a bunch, y'all are the best.
Koby Subaru is perhaps the best experience I could have hoped for in receiving my first car. I found the car online and contacted the dealership. I received an email shortly the next day. Derrick spoke with my grandmother and made sure to help her understand the car's condition. My grandmother lived outside of AL, so she really had to trust Derrick. I was in another state when this was all taking place. Derrick made every effort to make the car ready when I came back, and spoke with various members of my family. When I called, Derrick informed ... Read More DealerRater - Mar 10, 2015
This is my fifth car from Koby and they finally got me into a brand new Outback and I can't understand what took me so long. As always, the buying experience was easy, painless and fun. I have never had a bad experience with the dealership or staff. No pressure, their products sell themself and the service has always been top drawer. The dealership is clean, the shop is clean and you will never find more courteous people. All my life I wanted to deal with a place like this for a car, and this is it. I bought ... Read More DealerRater - Dec 14, 2014
We had a great experience at Koby Subaru! Mary and all of the people with whom we dealt were friendly, helpful and enthusiastic. They were not pushy like a lot of car sales people. We told them what we wanted and they worked hard to find the car and price we laid forth. I even had to go back to get "training" on all of the digital items on the car. They gladly helped me. I would definitely recommend Koby to people looking to buy a new car. Look at a Subaru. They are a hidden gem! Jenny
We can not say enough good things about Koby Subaru. We decided to go from Pensacola to Koby Subaru in Mobile based on their pricing and their inventory. Once we were there, we were treated like family. Mary took time to answer all of our questions. After purchasing our Forester she has made herself available for all of our follow up questions. We decided to have some extra accessories installed by them rather than the Pensacola Subaru dealership because of the great customer service we received when we purchased the vehicle. Again, dealing with Sid in the Parts Dept and ... Read More DealerRater - Apr 3, 2014
I had Koby Subaru service my 2012 Porsche. They took care of some issues in a timely manor and at a reasonable price. They are very easy to deal with.
Craig went over and beyond to get my car sold and get me in a car that I could afford ! I Highly recommend this dealership and Craig Valenti.
My husband and I purchased a used 2005 Mazda6 in August 2013 as a first car for our youngest son. Our salesman was Bruce Phichit, who by all accounts was very pleasant. We enjoyed talking with Bruce and he is a well mannered young man. Although he was pleasant, the information he gave us was misleading. First, we were told the car we were looking to buy had one previous owner. Second, the car was described as having an excellent record of maintenance. We believed the statements. We bought the car, paying slightly over blue book dealer price. Roger Koby emphasizes reliability ... Read More DealerRater - Jan 21, 2014
Bruce took us for a demonstration ride in the Forester & was thorough in his explanation of the features. He spent a great deal of time answering our questions & made us feel very comfortable with him. We have been very happy with our Forester & would recommend friends to visit KOBY Subaru.
The friendly ppl, and the knowledge of the vehicle! They listened to our needs and showed us the cars. Test drove and we fell in love! Ordered a 2014 and the great experience didn't stop there, Derrick spent over an hour going over all the features, answering questions, making sure we were comfortable driving away! Definitely reccommend this place of business! Not to mention the great vehicle! First time buyer of a Subaru! Love my Subaru!
Thank you Koby Imports for a great buying experience! Everyone was so helpful in every way. I am completely satisfied with the purchase of my new Subaru Forester!
We were passing through Mobile on a road trip from Houston to the Smokey Mountains, and our Subaru started giving an engine check light, while disabling the cruise control option. We passed by Koby Subaru dealership around 5:30 on a Friday and decided to see if there were any mechanics left on duty who could help us out. Sadly the service department closed at 5. However, Mr Koby, the owner, was still around and it turns out that he is a certified Subaru master mechanic, and he kindly lent himself to look at our car. In abut 20 minutes we were back on ... Read More DealerRater - Jul 3, 2013
I have had the easiest and most plesant time buying my car. This is the second car my family has bought from Koby Import Auto Inc. and both were at a great price. The dealership was very clean and professional. The paperwork was hassel free and quick. My wife is now looking at buying a car from Koby. I have told all my fellow employees about the great deal I got and where to go for their next car.
My husband and I were shopping for a car for one of my sons, I contacted Roger due to a past business relationship, told him we need a two to three year old car with low miles preferably trade in and a one owner. Roger and his staff went above and beyond to find what we wanted. We shopped the same model extensively and found his price was lower than most dealers for the same car with a lot more miles. I would not hesitate to recommend or buy another vehicle from Roger Koby and his staff.
Everyone I talked to at Kobe Subaru was friendly and helpful. Roger runs a tight ship and it shows everywhere. I would recommend his dealership to anyone looking for a fair deal.
My wife and I have bought three cars from Koby Subaru: Two new Subaru Foresters and a used, but pristine, ultra low mileage Miata.
Our 2006 Forester now has over 95,000 miles, and we have not had any problems with it. It's the first and only car I've ever owned that could go so many miles without any problems. Based on past experience, I consider the 2006 Forester to be the best car I have ever owned, and I have owned about 25 cars over the years. When we bought the 2006, it was possible to buy pure gasoline, without any ethanol. At ... Read More DealerRater - Mar 13, 2013
I went to Koby Subaru after visiting another Subaru dealership in the area. They had the exact car I was looking for and gave me a great deal on it. I was a first time buyer and didn't know the whole process. Craig treated me with respect and got me a financing rate that was better than what I expected to get. We liked them so much that we returned six months later to purchase my wife HER first new car. This time they didn't have the exact car we were looking for but, they got it there ... Read More DealerRater - Feb 27, 2013
Great experience in buying a Subaru Outback 2013. Good price, great service. No high pressure sales pitch, just good trade in offer and honest up front price on any of the four models we looked at (unlike another dealer we visited in Mobile).
The dealership really worked with me to meet my price range. I have brought my prior Subaru to the dealership for service over the years and have been most pleased. As anyone who has owned a Subaru knows they are very dependable and safe vehicles.
They were friendly and professional. My salesman made sure I bought the vehicle I wanted. Easiest new car transaction I have ever had. Would highly recommend them!